We have just received our Feefo Gold Award for customer service for the 6th year running :)
To achieve our coveted Gold Trusted Service 2018 award, a business must have collected at least 50 reviews between January 1st 2017 and December 31st 2017, and achieved a Feefo service rating of at least 4.5.
Feefo collects ratings and reviews from verified customers, to help businesses make better decisions, and deliver exceptional service. Working with over 4,000 brands, they provide the tools to invite all of their customers to leave their feedback, and gain valuable insights from what they have to say.
To achieve our coveted Gold Trusted Service 2018 award, a business must have collected at least 50 reviews between January 1st 2017 and December 31st 2017, and achieved a Feefo service rating of at least 4.5.
Feefo collects ratings and reviews from verified customers, to help businesses make better decisions, and deliver exceptional service. Working with over 4,000 brands, they provide the tools to invite all of their customers to leave their feedback, and gain valuable insights from what they have to say.
This is certainly the benefit to us, that we get a heads up if there are any delivery or usage issues with our large range of products that we can address. We have switched couriers, added extra information to our website and retested products as a result of customer feedback. Your reviews are always read and actioned making them valuable to us.
We’ve won the @Feefo_Official Trusted Service award 2018! Thanks to all of our customers for sharing their ratings and reviews! #FeefoTrusted’
Here is some help for annoying eye floaters. We are asked about these a lot in the office by customers. Also, as an optician, James sees many patients with 'floaters' in their eyes. These are annoying particles or threads that appear to float across our line of vision throughout the day.
As we welcome in 2023, it is a good time to reflect on what we can all do in our general life to help maintain healthy eyes.
We came away with two 'gongs': GOLD in the Best New Lip Product category for our Eye Care Cosmetics Nourishing lip balm; and HIGHLY COMMENDED in the Best New Eye or Brows Product category for our Eye Care Cosmetics Intense mascara.
"As an optometrist with a family history of macular degeneration, I am keen to source the widest range of products for eye health, dry eyes and blepharitis”
James Sutton (MCOptom)
Founder of Butterflies Eyecare
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